Friendly, practical support from a team who genuinely enjoys getting to know people.
Everyone is welcome here. We provide respectful, inclusive support that celebrates LGBTIQA+ people exactly as they are.
You are more than a list of tasks, appointments and goals. You have your own routines, sense of humour, interests, good days, hard days and ways of doing things.
Horizon Care Support Service takes the time to learn all of that.
With eight years of hands-on experience, we know the best support does not feel forced or overly formal. It feels comfortable. It fits naturally into your day. Most importantly, it helps you do more of what matters to you, whether that is keeping on top of things at home, heading out with confidence or building skills one small win at a time.
Our mission is to provide compassionate, person-centred disability support that empowers individuals to achieve their goals, build independence, and actively participate in their communities. We are committed to creating meaningful relationships founded on trust, respect, kindness, and integrity, ensuring every person feels heard, valued, and supported.
By delivering, reliable, high-quality care tailored to each individual’s unique needs and aspirations, we help people look beyond today’s challenges and embrace new horizons with confidence. Together, we celebrate every achievement – big or small- and walk alongside those we support every step of the way.
Supporting Your Journey. Expanding Your Horizons
Feeling listened to. Seeing a familiar face. Knowing someone will turn up when they say they will. Having a laugh while getting things done.
These everyday moments shape how support feels, so we pay attention to them.
We listen without judgement, take things at your pace and remember that a little patience can completely change someone’s day.
You know yourself best. We respect your choices, preferences, culture, boundaries and right to decide how your support looks.
We are here to help, not take over. That means encouraging you to have a go, build confidence and discover just how much you can do.
Trust is built by being honest, communicating clearly and following through. We take responsibility and do what we say we will.
Your world should feel open, not limited. We help you find ways to connect, participate and feel more at home in your community.
Our values are not fancy words for a wall. They guide how we show up, communicate and work alongside you.
We lead with kindness, empathy, and understanding. We take the time to listen, care and provide support that makes every person feel valued and respected.
We honour the dignity, rights, culture, and individuality of every person. We believe everyone deserves to be heard, treated fairly, and supported to make their own choices.
We encourage people to build confidence, develop independence, and achieve their personal goals. We focus on strengths, celebrate progress, and support each person to live life on their own terms. .
We are honest, reliable, and accountable in everything we do. We build trust through open communication, professionalism, and consistently delivering high – quality support.
We believe everyone deserves to belong. We promote participation, connection, and equal opportunities, helping people feel included within their families, workplaces, and communities.
We are committed to continuous learning and delivering safe, high quality, person-centred support. We strive to exceed expectations and make a positive difference every day.
Horizon Care Support Service grew from eight years of working directly with people as an independent support worker.
During that time, our founder has worked alongside older people, kids and adolescents, as well as people with autism, ADHD, anxiety, PTSD, depression, Down syndrome and physical disability. That experience has taught us that no two people need the same approach.
One person may want a friendly nudge to try something new. Someone else may need calm reassurance, clear steps or extra time to feel comfortable. We notice those differences and adjust, because support works better when it feels like it was made for you.
Tell us what life looks like at the moment, what is feeling difficult and where you would like a hand. We would love to get to know you and see whether Horizon Care Support Service feels like the right fit.
Know someone who could benefit from friendly, practical support? Send through a referral and we will take the time to understand their needs, preferences and goals.
From help at home to getting out in the community, our supports are designed to make everyday life feel more manageable, enjoyable and connected.
